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Help accessing this website

If need further help regarding accessing this website, or we were unable to identify your category of membership, you can contact the Scheme's administrators using their details below.

If you are a member of the MSD Pension Scheme

Please contact Aon by one of the following methods:

By phone

You can call the helpline on 0333 207 9365.
(Lines are open 9am to 5pm, Monday to Friday.)

By email or post.

You can either email, or write to the administrators via:

  • msdmail@aon.com;
  • Or using the postal address:
    The MSD Pension Scheme
    Aon
    PO Box 196
    Huddersfield
    HD8 1EG

If you are a member of the MSD Animal Health Pension Scheme

Please contact Aon by one of the following methods:

By phone

You can call the helpline on 0330 123 4933.
(Lines are open 9am to 5pm, Monday to Friday.)

By email or post.

You can either email, or write to the administrators via:

  • MSDAH@willistowerswatson.com
  • Or using the postal address:
    The MSD Animal Health Pension Scheme
    Willis Towers Watson Administration Team
    PO Box 545
    Redhill
    RH1 1YX

If you were a member of the MSD Pension Scheme DC Section or the MSD Animal Health Pension Scheme DC Section

Please contact the Aon MasterTrust's administrators by one of the following methods:

By phone

You can call the helpline on 0300 123 2045.
(Lines are open 9am to 5pm, Monday to Friday.)

By email

You can email the Aon MasterTrust via:

Financial Advice

Remember: The law does not allow anyone associated with the Scheme, anyone at Aon, anyone at Aon, or anyone at the Aon MasterTrust to advise you about what investment decisions you should make. If you would like advice, talk to an independent financial adviser (IFA).